Retail & shops
Your shop, open on WhatsApp 24/7
Customers ask about stock, prices and timings. SEREON answers at once and passes orders to your team.
Example conversation
See it in action
A real-style example. Pick any business and watch SEREON hear, decide, act and confirm.
The everyday problem
- Same questions asked all day.
- Messages missed during busy hours.
- Customers who asked once never hear back.
What SEREON does for you
- Product and price questions answered.
- Store timings and location sent instantly.
- Orders and enquiries captured for staff.
- Follow-ups and offers to past customers, with opt-out.
Features you will use most
WhatsApp chat & voice notes
Customers type or send a voice note; SEREON replies in their language, by text or voice.
AI calls
SEREON answers WhatsApp calls and website calls with a natural voice, and books while you talk.
Bookings & reminders
A tappable booking form, live free slots, changes, cancellations and reminders.
Bills & payments
Receipts and bills inside the chat, plus payment links customers can tap.
CRM & customer records
Every conversation, booking and bill saved to one customer record your staff can open.
Leads & follow-ups
Fast replies to new enquiries and polite follow-ups, so no lead is left waiting.
See SEREON on your own business
Message us on WhatsApp. SEREON itself will answer, in your language, and our team will set up a preview for your business.