WhatsApp chat & voice notes
Your WhatsApp, answered in seconds, in their language
Customers already live on WhatsApp. SEREON replies to text and voice notes instantly, day and night, so no message waits until morning.
Example conversation
See it in action
A real-style example. Pick any business and watch SEREON hear, decide, act and confirm.
What it does
- Text and voice: understands typed messages and voice notes, and can reply by voice.
- Language follow: replies in the language the customer uses, and switches when they switch.
- Tap, don't type: buttons, lists and booking forms inside WhatsApp.
- Location, timings, prices: sends the map pin and answers common questions from your details.
How it helps
Nothing missed after hours
Late-night enquiries get an answer straight away, not the next day.
Less phone work for staff
Common questions are handled, so your team focuses on customers in front of them.
Feels personal
Warm, short replies in the customer's language, not a robotic menu.
Questions
Does it use my own business number?
Yes. SEREON runs on your own business number and accounts, connected only through official, approved platforms.
Can my staff still reply?
Yes. Staff can take over any chat and hand it back to SEREON.
See SEREON on your own business
Message us on WhatsApp. SEREON itself will answer, in your language, and our team will set up a preview for your business.